Delivery

Q: Where do you deliver?
We deliver across Victoria and to selected areas interstate. At checkout, enter your postcode to see delivery options for your location.

Q: How long does delivery take?
Most orders are delivered within 3–5 business days. Rural and regional areas may take a little longer.

Q: Can I pick up my order?
Yes. You can choose Click & Collect from our Aspley Place kitchen at checkout.

Quality

Q: Are your products baked fresh?
Yes. Every product is baked in Victoria with consistency and care before being packed and shipped to you.

Q: How should I store my order?
Most of our products are best kept in a cool, dry place. For longer freshness, some items can be frozen — check the packaging for guidance.

Gluten-Free Range

Q: Do you offer gluten-free products?
Yes, we have a dedicated Gluten Free Gourmet range, baked in a separate facility to avoid cross-contamination.

Q: Are your gluten-free products also dairy-free or vegan?
Some items are egg-free or vegan-friendly. Please check each product’s description for specific dietary details.

Wholesale

Q: Do you supply cafés, retailers, or caterers?
Yes. We supply to cafés, independent supermarkets, sporting clubs, and caterers across Victoria.

Q: How do I set up a wholesale account?
You can register for a wholesale account [here] or email us at sales@theoriginalgourmet.com.au for more details.

The Shop

Q: Can I shop directly from your kitchen?
Yes. Our shop at Aspley Place offers click & collect and occasional weekly specials. (follow social channels to see these )

Q: Do you sell factory seconds?
From time to time, we offer seconds (like pies or sausage rolls) at reduced prices through our shop. Keep an eye on our social media for updates.

Gourmet Range

Q: What products are included in your Gourmet range?
Our range includes:

• Muffins: Apple Crumble, Blueberry, Chocolate Chip, Double Chocolate, Orange Poppyseed, White Forest

• Cookies: Smartie, Smiley Face, American Choc Chip, Triple Choc, Salted Caramel, and more

• Cakes & Slices: Lamingtons, Tarts, Hedgehog Slice, Caramel Slice, Mud Cake Slice, Banana Cake, and more

Q: Can I order mixed boxes?
Yes. Many of our muffins, cookies, slices, and cakes are available in mixed or single-flavor packs.