Delivery

Q: Where do you deliver?
We deliver across Victoria and to selected areas interstate. At checkout, enter your postcode to see delivery options for your location.

Q: How long does delivery take?
Most orders are delivered within 3–5 business days. Rural and regional areas may take a little longer.

Q: Can I pick up my order?
Yes. You can choose Click & Collect from our Aspley Place kitchen at checkout.

Quality

Q: Are your products baked fresh?
Yes. Every product is baked in Victoria with consistency and care before being packed and shipped to you.

Q: How should I store my order?
Most of our products are best kept in a cool, dry place. For longer freshness, some items can be frozen — check the packaging for guidance.

Gluten-Free Range

Q: Do you offer gluten-free products?
Yes, we have a dedicated Gluten Free Gourmet range, baked in a separate facility to avoid cross-contamination.

Q: Are your gluten-free products also dairy-free or vegan?
Some items are egg-free or vegan-friendly. Please check each product’s description for specific dietary details.

Wholesale

Q: Do you supply cafés, retailers, or caterers?
Yes. We supply to cafés, independent supermarkets, sporting clubs, and caterers across Victoria.

Q: How do I set up a wholesale account?
You can register for a wholesale account [here] or email us at sales@theoriginalgourmet.com.au for more details.

Gourmet Range

Q: What products are included in your Gourmet range?
Our range includes:

• Muffins: Apple Crumble, Blueberry, Chocolate Chip, Double Chocolate, Orange Poppyseed, White Forest

• Cookies: Smartie, Smiley Face, American Choc Chip, Triple Choc, Salted Caramel, and more

• Cakes & Slices: Lamingtons, Tarts, Hedgehog Slice, Caramel Slice, Mud Cake Slice, Banana Cake, and more

Q: Can I order mixed boxes?
Yes. Many of our muffins, cookies, slices, and cakes are available in mixed or single-flavor packs.